Pro Tips
- Check back frequently; BRC citizens are picking up found items and turning them in 24/7. Lost and Found Heroes make the system work!
- If you lost a phone, ID, wallet, bag, or other item with your name on it, FIRST search the Lost & Found database. If you find your item, write down your claim number, and get in LINE 1. If your item is something else (jewelry, electronics, clothing, etc), get in LINE 2 an describe your item to the reuniter. Remember: NO LINE for keys and glasses (those are at Oracle Desk) or hats, shoes, scarves, dust masks, bike locks, and water bottles that don't have a name on them (those are in the bins in the Lost and Found waiting area). If in doubt, ask a Playa Info Volunteer. They wear an official Playa Info laminate. See the FAQ for more information.
- Search on your First OR your Last name, NOT both. The database will return a list of partial names that match your entry.
- If you have a photo of your item, bring it with you to the proper Lost & Found line.
- When searching for your name, don't use symbols and try different variations:
for O'Leary, try Oleary and Leary. For Mike try Michael, De Silva try Desilva and Silva, etcetera.
- For many phones and bags, make a complete search of the photos in the database, as they tend to look alike.
- Your phone or item may look different after rolling in the dust or being run over by an art car. Look carefully.
- Didn't find your item while you were here? Contact us post event through https://lnf.burningman.org.
- Label your items with your name and contact information.
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